![]() ![]() The competitionĪ common concern about BitLocker is that it’s proprietary software, so it's not possible to test whether Microsoft has included a secret backdoor for law enforcement and governments. A note on the website suggests longer wait times at this time are caused by COVID-19. In our testing of the live chat support from Microsoft, we found the wait time to be an average of 15 minutes, but sometimes up to an hour. ![]() Business users have the option of calling the Microsoft technical support line in most countries. Microsoft support was able to quickly answer our simple query on BitLocker (Image credit: Microsoft) Supportįor home users, support for Microsoft products including BitLocker is available via live chat and community forums only. ![]()
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